General Questions

What is Advekit?

Advekit handles back office operations for therapists, allowing therapists to FINALLY keep their rate while helping their clients save, too.

Our biggest differentiator is that we allow clients to upload their insurance information in real time, and we instantly share their specific “Out of Network” coverage details with them when they are getting matched with you.

Advekit only collects what the client owes upfront, bills on the client's behalf, and therapists get paid quickly after the session takes place. The best part - therapists do not have to wait for reimbursement from insurance. Advekit is paying out the therapist first and handling the reimbursement on the backend!

How much does it cost to be on Advekit?

We have two subscription options for therapists

40% of therapists choose to pay monthly = $30/month
60% of therapists choose our Annual package = $270/year*
*current discounted annual rate, subject to change

We collect a transaction fee on bookings through the site.

Why is there a transaction fee after a booking is complete?

We collect a fee because we are taking liability by paying our therapists out before we’ve heard back from insurance. We are also absorbing all other fees that typically fall on therapists (i.e. - like credit card fees).

Additionally, if a client’s credit card gets denied, our guarantee is to you, the therapist, and we handle payment directly with the client, so that payment comes directly from us.

Do I set my own rate or does Advekit decide it for me?

Therapists are in charge of their practices, and we do not want to dictate their rates. Therapists choose their own rates on Advekit.

What if my specialty isn’t listed?

The client side has a more expanded view of “areas of concern” whereas we divide our specialities into DSM oriented buckets on the therapist side. If there is a specialty that you have that is not specifically listed, let us know and we may be able to add that for you.

What do I need to do to get started?

All you have to do is create your profile. It takes about 5-10 minutes to complete and we approve within 1 business day.


How does it work if I "do not take insurance"?

Technically, all of our therapists are considered Out of Network Insurance providers.

We work primarily with therapists who do not take In-Network insurance, so that is no problem!

Our value add is in our ability to break down the Out of Network process very simply to the client and help them get into therapy, as well as bill on their behalf so they save money upfront! In turn, this helps our therapists avoid logistics around paperwork and insurance hassling.

Most commercial PPO insurance plans provide OON coverage to clients.

What happens if a claim is denied?

Therapists are paid quickly after the session occurs and will not have to worry about the logistics of insurance. We do our best to be accurate in our coverage estimates, but in the off chance there is a dispute, we handle this directly with the client. If a discrepancy occurs, we will immediately make both the therapist and the client aware of this so that they can decide together how to move forward with sessions.

When there is a discrepancy and/or insurance has not given a fair allowable rate, we will advocate for the client and fight for them with insurance.

Just like any medical billing arrangement, the client also signs a management agreement during their onboarding and acknowledges that if a claim is denied they may be responsible for the remainder of payment.

How does Advekit work with deductibles? What if the client has a deductible to meet?

When we run our claims estimate, we will show clients a breakdown of their insurance plan, including a graphic explaining where they are in their deductible. If the client still has a deductible to meet, we will bill towards their deductible to help them access those Out of Network benefits sooner.

Why a W-9, my group practice works with a W-2? What about a 1099?

Since we are paying therapists for client sessions, therapists are technically “independent contractors” of Advekit for tax purposes. However, therapists can still operate with W-2 forms for their own practices. Advekit does not employ therapists, but we do need an W-9 form for our records.

We give therapists a 1099 during tax season for their own tax purposes

How does Advekit work for an associate/pre-licensed clinician?

Associates are able to make their own profiles, and we bill insurance sharing that a pre-licensed therapist saw a client under supervision. The supervisor will need to fill out our management agreement, and the banking information for payments section will be filled out by whomever is receiving the payment from Advekit. Associates and supervisors will work out the payment split internally among themselves.

What insurance companies have partnered with Advekit?

We work with almost every insurance plan nationwide. Email us if you have a specific question!

Can I use my own biller for insurance?

We do ask that if you join Advekit, we handle all Out of Network insurance claims for clients that come through Advekit. That being said, if you are in-network with any insurance panels, you’re able to keep billing for in-network however you currently are and we will handle all of your Out of Network claims.

How do I send existing clients to Advekit?

Once a therapist is a member of Advekit, they will get their own unique profile/URL. Often, therapists will send their own existing clients to their Advekit URL, so that Advekit can help their existing client caseload save money and stay in therapy as long as needed.

How does Advekit handle client cancellations?

We will honor therapists’ specific cancellation policies. Once a client has come in for their first session, a therapist can send us a signed copy of their cancellation policy and then we will honor the policy on future sessions.

Account Support

How do I cancel my account?

Therapists are able to cancel anytime from the “profile” tab on their dashboard, at least 1 day before their next billing cycle to not be charged any further.

What if I need help?

Contact us at for miscellaneous questions or for billing or insurance related questions.